Business Services – VoIP
VoIP – Voice Over Internet Protocol
Every small business needs an affordable, professional communications solution. Today’s IP-based telephony systems are light years ahead of older proprietary phone systems, and make it easy to add features that were once available only on the most expensive phone solutions. Your Computer Troubleshooter can work with you to design an IP-based telephony
solution that incorporates any of these features:
• 40% to 80% less than the cost of a traditional phone system.
• Unlimited extensions.
• Unlimited auto-attendant (i.e. “press 1 for sales, press 2 for service, press 9 for a dial-by-name directory”.)
• Unlimited voicemail.*
• Voicemail-to-Email: receive your voicemail messages in your inbox (great when working from home or on the road!)
• Music-on-Hold.
• Direct-Inward-Dialing (specific phone numbers to reach people directly, without the menu.)
• VoIP support for low-cost calls and extra phone numbers for callers inside the US and around the world.
• Integration with Outlook or other CRM packages.
IP Telephony systems can start under $1000 depending on the features desired. Talk to your Computer Troubleshooter today about how an IP Telephony system can help your business succeed.
• Follow-Me support sends calls to your cell phone or other local phone wherever you are.
• Queues route callers to groups of employees who can handle their calls.
• Scheduler functions change your menus and recorded messages depending on the time of day.
• Easy, drag-and-drop call transfer functions.
• Support for both new IP phones and traditional analog phones.
• Dial-by-Name directory.
• Telecommuting: use an IP phone at home or wherever a suitable internet connection is available (great for branch offices!)
• Conference Bridges (for easy group conference calls.)
• Intercom, Call Forwarding, Call Waiting, & Call Return functions.
• Useful Reporting & Graphs.
• Easy Call Recording or Monitoring.
• Disaster Survivability: routes calls to your employees even if they cannot go to the office.
• Can reduce phone call charges & long distance by up to 80%.
